Trust & safety

How your coins are protected

Straight talk, no marketing spin. Here is exactly how we hold your crypto while your order is open, when you get paid, and what happens if we cannot fill it.

Updated 2026

Satpeer is a desk, not a peer-to-peer marketplace. That means we are always your counterparty: there is never a stranger to vet or wait for. It also means that for a short window we hold your crypto. We would rather tell you plainly how that works than dress it up.

Where your crypto sits

When you sell, you send your coins to a deposit address generated just for your order. This is a custodial step, and we say so: while your order is open, that address is controlled by the operator, not by you. What we do NOT do is keep spending keys on the website. The server only ever holds watch-only keys that can see incoming deposits but cannot move funds; payouts are signed by hand, offline. For Bitcoin, Litecoin and USDT you can open that exact address in a public block explorer and watch your coins sit there the entire time.

Be clear-eyed: this is not trustless escrow. A multisig or Lightning-hold setup would remove us from the middle entirely; a custodial desk does not. What protects you here is a fixed, self-enforcing process, an automatic refund, and a long trading track record, not cryptography that makes cheating impossible.

When you get paid

The moment your deposit confirms on-chain and your order matches, the euro payout goes out to the bank details you entered. We default to the fast rails, so SEPA Instant, Wise and Revolut usually land within minutes. Standard SEPA can take a business day. You always pick the rail up front, and your all-in price is locked before you commit, with no spread revealed only at the end.

If we cannot fill your order

If your order cannot be matched within the hold window, your crypto is returned to your own address automatically. You do not have to ask, chase us, or open a ticket. The refund goes back to where it came from.

What we never do

How to keep yourself safe

Our track record

The honest answer to “why should I send first?” is reputation. The operator has completed 5,000+ peer-to-peer trades over three years with a 4.97 out of 5 rating. That history, not a slogan, is the reason to trade with confidence, and it is why we would never burn it on a single order.

Cash out with a desk that tells you the truth

No ID. Paid to your bank by SEPA, SEPA Instant, Wise or Revolut. Auto-refund if we can't fill it.

Sell your crypto